Snafus Make Better Companies
It’s Valentine’s Day 2007. There is a terrible storm plaguing the Northeast with ice and snow. Most airlines have canceled flights. But JetBlue, a newer, innovative, popular airline, is betting the...
View Article5 Ways to Say “No” to Being Predictable
“Gosh honey! I’m so apathetic! Today, I shuffled over to that average deli and ordered myself a dime-a-dozen turkey sandwich. I tell you what, that service there was almost pleasant and the people were...
View ArticleCreative Freedom of a Restrictive Economy
The latest issue of Wired has a special feature on design. The subject that they hit upon is one that is close to my heart. Here is the article. They are designing in a medium that predates embedded...
View ArticleHow to make sure no one will read your blog (or listen to your ideas)
After only a few months at this blogging thing, I think that I have found something that I can truly say I have incredible perspective on: being a terrible blogger. The blogging world has a set of...
View Article5 Ways To Make Your Customers Publicly And Joyfully Sob Into A Microphone...
Alright…I admit it. I like a train wreck. I complain about the gawker’s block on the Interstate, but…if you guys ever see a blue Honda Element slowing down near a wreck…you can guess that it is me. So,...
View ArticleThe Best Business Bobs, or Rising Above Any Name
Everyone knows a Bob. He is your uncle, your next door neighbor or your Dad’s friend from college. “You know Bob, right?” “Oh, of course I do. Hey, Bob, how’s the wife and kids?” It is the most...
View ArticleStop worrying about the credit market…get creative
Tom Schlafly is one of the most successful business people (and human beings) I have had the pleasure of talking to. He built the St. Louis Brewery in the town that has…um..you, know… THE Brewery....
View ArticleTime wounds all heels…especially in a tough economy
This morning I heard a story that I did not expect to hear. It was about a St. Louis company that was seeing an increase in business despite a tough economy. Adam Allington of KWMU reported on local...
View ArticleBusiness lessons from George Carlin
Choosing to become a business owner is absurd. Given the amount of businesses that fail, breaking from a career to start an organization becomes an exercise that is close to insane. Only a certain...
View ArticleHelping others understand your innovation
I am not a wine connoisseur, nor do I understand the intricacies of what makes a good wine. I have pretended to know in the past, though. Swirling the Merlot around in the glass, swishing it between my...
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